Last Updated: 2010
We collect customer information in an effort to improve your shopping
experience and to communicate with you about our products, services, contests,
and promotions. We recognize that it must maintain and use customer information
responsibly. We do not sell or rent the information you provide to us online to
If our information practices change in the future, we will let you know by
posting the policy changes on our Web site. You will have the opportunity at
that time to opt out of any new use of your information.
What kind of information do we collect?
We collect information (such as your name, e-mail
address, mailing address, and phone and credit card numbers)
that you provide when you place an order, register with us
or participate in a contest, promotion or survey. We also
maintain a record of your product interests and your
How do we use your information?
When you make a purchase from us, we use your information
to process your order. We will also send you e-mails to
confirm your order, and we may need to contact you via
phone, postal mail or e-mail if we have other questions
regarding your order. When you register with us or
participate in a contest or promotion you may choose to
receive e-mails from us regarding our products, services,
contests, and promotions. From time to time, we may also
send you e-mails to help us learn more about your shopping
preferences. In addition, we may use information about your
product interests and purchases to help us improve our site
design and your shopping experience.
How do I remove my information from e-mail, phone, and
postal mailing lists?
We want to communicate with you only if you want to hear
from us. If you prefer not to receive information from us,
either through e-mail, postal mail or by phone, please let
us know by sending us an e-mail.
Please note that such requests may take up to 2 weeks to
become effective. In addition, if you ask us to remove your
name and address from our e-mail or postal mailing lists, we
will maintain your name in a "do not mail" file to ensure
that we can honor your request. Please also note that when
you make a purchase, we will send you e-mails to confirm
your order and may also need to contact you via phone,
postal mail or e-mail if we have other questions regarding
How do we protect kids' privacy?
Consistent with the Children's Online Privacy Protection
Act of 1998, we will never knowingly request personally
identifiable information from anyone under the age of 13
without prior verifiable parental consent.
If we become aware that a subscriber is under the age of
13 and has registered without prior verifiable parental
consent, we will remove his or her personally identifiable
registration information from our files.
Please note: we may nevertheless maintain a record of
that person's name and address in a "do not register" file
to avoid subsequent registration by a child under the age of
A cookie is a small data file that Web sites often store
on your computer's hard drive when you visit their sites. A
cookie may contain information (such as a unique user ID),
that is used to track the pages of the sites you've visited.
information in your cookie.
experience. When you visit our site, your cookie helps us
keep track of your order as you shop at our site. If you are
a registered customer, your cookie allows us to recognize
you when you return to our site and provides you with access
to your account information. If you register with or order
information about your use of our site. If you have not
registered with or ordered from us, we may monitor and
maintain information about your use of our Web site in a
manner that does not identify you. In either case, this
information helps us serve you better by improving our site
design, as well as our products, services, contests, and
the Web site you visited immediately prior to ours to
further improve our site design and to fulfill contracts
with our business partners. We do not otherwise track any
information about your use of other Web sites.
browser. If you turn off cookies, though, we will not be
able to track your order or enable you to make a purchase
from our site. Nor will we be able to recognize you as a
registered user to allow you access to your account
How do we make sure your order information is secure?
Protecting your order information is a priority for us.
We use Secure Sockets Layer (SSL) technology to protect the
security of your online order information.
To check the security of your connection, look at the
lower left-hand corner of your browser window after
accessing the server. If you see an unbroken key or a closed
lock (depending on your browser), then SSL is active and the
server is secure. You can also double-check by looking at
the URL line of your browser. When accessing a secure
server, the first characters of the site address will change
from "http" to "https."
Some versions of browsers and some firewalls don't permit
communication through secure servers. In that case, you
won't be able to connect to the server and therefore won't
be able to place an order through an insecure connection. If
you cannot access the secure server for any reason, please
print our order form and place your order by phone.